Powernet is the perfect complement to our existing IT Department, providing additional support and expertise where required. Their flexible approach to engagement and jargon-free customer service is outstanding
Swisse Wellness was obsessed with excellence. They acknowledged their IT systems were outdated and that the way the IT department was structured exposed them to potential risks.
Swisse engaged Powernet for IT services to complement the internal Swisse IT team in early 2012. Since the beginning of the relationship, Powernet and Swisse have worked in close partnership on critical business project work as well as technical support to assist their existing IT team where required.
Powernet provides Swisse with a flexible engagement model to support the business when and where it's needed most. This enables Swisse to get maximum business value from the partnership while also increasing skills internally by ensuring knowledge transfer between Powernet and internal IT staff.
Engaging Powernet has enabled Swisse to reduce operational risk and leverage high-end engineers when required. Hasan Muhammad, IT Systems, Cloud and Governance Administrator says "Having the backup of a trusted partner like Powernet has reduced the risk of internal resourcing issues and provided our stakeholders with the assurance they require".
Knowledge transfer between Powernet consultants and internal IT Staff at Swisse has two main benefits to the business: getting the immediate result by consultation as well as increasing internal knowledge and provided professional development to staff.
We’re all about providing simplified and superior technology solutions that exceed our clients’ expectations and add value to their business. We’d love the opportunity to meet with you and discuss how we may help you with your IT requirements. Please call us on the number listed or fill in the contact sheet and an enthusiastic team member will be in touch very soon.