Labour & Travel Rates  
Please contact us to get a quote for the rates:
info@power-net.com.au


Helpdesk Support  

Helpdesk services are charged in 30 minute increments (general inquiries do not incur any charges).

Support calls that walk a customer through problem solving or providing consultancy on issues may be chareable per our standard labour costs.

Full Onsite Maintenance Contracts (optional)  

Onsite maintenance contracts can be negotiated. Contracts are subject to various aspects and will be tailored to your exact requirements.

For further information, please email:

maintenance@power-net.com.au


Out Of Hours  

It is extremely important that our customers can contact us 24 hours / 7 days.

It's part of providing premium service.
Surcharge Rate(ex GST) per incident  
Mon-Fri (8am-5.30pm) Business Hours
N/A
Mon-Fri (5.30pm-7.30pm) Weeknights
15%
Mon-Fri (7.30pm-8am) Weeknights
50%
Saturday (12am-11.59pm) Weekend
60%
Sunday (12am-11.59pm) Weekend
75%
** In addition to any other regular charges.


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