Businesses are constantly competing for an advantage over one another and technology is one of the foremost ways to ensure you have leverage over your competitors. Multiple systems are implemented to improve our lives, but with so many products and services available, it’s easy to become overwhelmed by the amount of technology at your disposal and also what is applicable for what scenarios.
If systems haven’t been implemented strategically with a holistic approach, they can be the cause of a negative employee experience. Systems can be difficult to navigate if they’re not seamless and intuitive. Employees could spend more time trying to navigate the intricacies of the business’s tech setup rather than working, which is a waste of precious productive hours.
According to Social Market Foundation, employees are 20% more productive at work when they are happy. In a bid to improve your employee experience and satisfaction, it pays to simplify your IT systems. Here are a few ideas on how you can set about doing it.
LOOK AT WHAT YOU NEED AND CHOOSE WISELY
Often you can find everything you need from an IT perspective consolidated into one platform, from collaboration to project management and everything in between. If you can’t find a one-stop-shop, choose products or services that complement one another or can be integrated easily. If you’re unsure, it’s best to seek the services of a professional IT body that can advise you on which systems to opt for. Choose wisely to limit the amount of administrative work that employees need to carry out in order to get to a space where they execute on their jobs effectively.
GET RID OF SUPERFLUOUS SERVICES
If you navigate a natural path through your employee’s day-to-day responsibilities, do you come across anything unnecessary? Remove the superfluous services that can be done without or can be incorporated into a separate system, as per the above.
STRATEGISE YOUR APPROACH TO IT
Most businesses jump in head first when it comes to implementing IT practices. This also means that different technologies will start stacking up one on top of the other as they come into use. Before you know it, your employees are drowning in logins and passwords, and they’re feeling frustrated instead of getting in and getting their jobs done. This is a simple and structured approach to simplifying your technology:
- * Outline the business purpose
- * Determine what problems need to be solved
- * Define a clear-cut action plan towards the ultimate solution that incorporates both purpose and problem solving
- * Research which technology will best suit each requirement and the business environment
- * See where technologies overlap and which can be cut out
- * Strategise the most effective use of technology that can balance the business needs with processes, without over-complicating the workflow
By strategising your approach to IT and defining exactly what you need before implementing the technology you can streamline the entire business process from start to finish.
Looking to simplify your technology and improve employee experience?