News & Views

The Major Role That an MSP Can Play in Digital Transformation

by John Lane - Jul 3, 2018

If you had to make a list of some of the most important challenges facing businesses in nearly every industry today, digital transformation would undoubtedly be right at the top. According to one recent study, at the end of 2017, more than two thirds of all Global 2000 CEOs had made digital transformation the centerpiece of their corporate strategy.

 

A full 87% of companies that responded to one survey said that digital transformation represented the type of competitive opportunity that many hadn't seen in a generation. 27% of executives who responded to the same survey said that successful digital transformation had literally become a matter of survival. But when 85% of key stakeholders say that the timeframe for such initiatives is often two years or less, the question then becomes: how, exactly, are they supposed to do this alone?

 

The answer, thankfully, is clear: they don't have to.

 

Every day, more and more business leaders have begun to realise the major role that a managed service provider can play in any digital transformation setting. Not only does partnering with the right MSP assures business growth, but it also brings with it a dedicated project team that supports your IT infrastructure at all costs.

 

 

An MSP Offers Unparalleled Industry Expertise

 

During any type of digital transformation, a managed service provider is more than just another vendor that you might be working with — they offer an invaluable level of industry expertise on your IT infrastructure and provides onsite and remote support to ensure it continues to run smoothly.

 

You use technology, but the team at an MSP live and breathe it every day. They have a true pulse on the industry in terms of IT services that your business should be leveraging and other elements like that. 

 

They're also ready and waiting to leverage this expertise to your advantage, allowing you to make the right decisions at exactly the right time faster than ever.

 

 

An MSP Identifies Risks

 

Along the same lines, you need to remember that while IT service hiccups may be new for you, an MSP has seen it all. Because of that, they're in an ideal position to identify potential problems now before they become much bigger, more devastating, and more costly down the road.

 

This allows them to act as more than just IT support. An MSP helps you dramatically minimise operation downtime, which is critical in terms of increasing efficiency and reducing your costs across the board.

 

 

An MSP Aligns IT with Your Business Strategy

 

Similarly, an MSP is a wealth of strategic thinking just waiting to be taken advantage of. Remember that they don't just provide equipment. They also teach you how to leverage that equipment to better align your IT strategy with your business strategy, thus putting you in a better position to achieve all of your business goals.

 

Regardless of what it is that you're actually trying to do, an MSP will know how to do it in the most efficient way possible. You may arrive at the same conclusion on your own, but you can guarantee that it will A) take longer, and B) cost far more than it would if you had such a major resource by your side.

 

 

An MSP Supports & Empowers Your Employees

 

Finally (and most importantly for many businesses), an MSP can be such a key part in your organisation's digital transformation because of the way that they allow you to free up in-house resources to focus on more important objectives.

 

Adapting to new technology is critical for any business —  it doesn't matter what industry you're in or what type of business you're running. But unless you have your own large in-house IT department, this is an uphill battle on the best of days. Your own employees will be spending so much time with the more administrative side of the process that they'll have little time to devote their attention to the initiatives that actually propel your business forward.

 

An MSP, on the other hand, acts as the large in-house IT department you've never had. This gives your own employees a chance to realign their efforts to the strategic objectives that matter most in the long-term, giving your entire team the chance to focus on what they do best: actually running the best business that they can, no exceptions. 

 

 

Powernet: More Than Just Another MSP

 

At Powernet, we understand exactly how important digital transformation is to the ongoing success of your organisation. This is why we pride ourselves on being more than just another MSP. We offer cloud services and other offerings to businesses exactly like yours on a daily basis, all with the same simple goal: to make sure you have the resources you need to unlock better outcomes in a more efficient way, guaranteed.

 

To find out more about everything that a managed service provider plays in the success of your digital transformation, or to discuss the specifics of your own situation with someone in a little more detail, please don't delay —  contact Powernet today.

TAGS: it strategy, IT systems, digital transformation, MSP, managed service provider