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News & Views

The 7 Questions You Should Ask Before Hiring a Managed Service Provider

by John Lane - Jan 14, 2018

In a lot of ways, picking the right managed service provider to meet your needs is less like finding a traditional third party vendor and a lot more like finding a true business partner. You need a company with a strategic approach, with the right resources and expertise that compliments your needs. They need to understand your vision and what you're trying to accomplish, while using the right technology to help get you there.

 

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TAGS: vendor selection

How to spot red flags when selecting an IT vendor

by John Lane - Sep 8, 2016

With the vast majority of business processes being conducted digitally, companies need to know how to separate the good, from the bad, from the ugly when it comes to picking the right IT vendor or managed service provider (MSP). A poor vendor can easily translate into increased downtime, employee frustration and obstructed business processes – all of which affect the delivery of your own service offering and, therefore, your bottom line. That’s why it’s so important to be able to identify subpar candidates as early as possible in the IT vendor vetting process.

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TAGS: vendor selection, it strategy